Privacy Policy

Overall Privacy Protection Objective

The formulation and implementation of this privacy management specification aim to fully safeguard the personal data privacy security of all users who browse pages, browse commodity information, generate shopping orders and use platform after-sales service functions within the e-commerce website system. We strictly regulate the collection, storage, transmission, application and destruction of all user personal information data generated during user interaction with the platform’s gaming peripheral sales business. All internal staff who have authority to access user privacy data must abide by unified data confidentiality management agreements formulated by the platform to prevent internal unauthorized data viewing, copying, leakage and illegal external delivery behaviors of user privacy content. The privacy protection mechanism runs through the whole user lifecycle from initial website access browsing, account registration establishment, order payment settlement to after-sales return and refund service processing, building a full-link closed privacy security defense system for every platform registered user and guest checkout user.

Scope of Collected User Information

The user information data collected by the platform is limited to necessary data content required to complete normal shopping transaction links and provide supporting logistics and after-sales services normally. Basic order execution information includes recipient full name, detailed receiving postal address, regional postal code and contact communication information required for courier delivery personnel to complete parcel delivery handover work. Transaction-related data covers order commodity selection records, order payment amount records, payment channel transaction feedback data, order logistics tracking number matching records and historical order archive data of each user account. Basic website access data includes conventional anonymous access logs such as user terminal access device model, browser type, website page access path and page stay duration data for the platform to optimize website page display layout, commodity classification layout and user browsing experience. The platform will never actively collect sensitive personal privacy data such as user identity certificate numbers, personal bank account detailed information and irrelevant personal private life information without clear user authorization confirmation.

Legal Use of Acquired User Data

All collected user data resources are only applied to legitimate business scenarios closely related to the platform’s core gaming hardware retail business. Primary application directions include completing the packaging, labeling and global logistics delivery arrangement of customer purchased gaming products relying on receiving address data, completing the accurate matching and verification of order payment funds according to payment transaction data, and processing user return, exchange and refund business procedures based on historical order archive information. Anonymous website access data is used for analyzing user commodity browsing preferences, optimizing website product display logic, adjusting page interactive functions and upgrading overall website loading operating performance to continuously improve the shopping browsing experience of global visitors. The platform will not sell, rent, trade or provide user personal identifiable data to any third-party commercial institutions, marketing organizations or irrelevant external enterprises for commercial promotion and advertising delivery purposes under any normal operating conditions.

User Personal Data Storage & Security Control

User transaction data and personal receiving information are stored in encrypted cloud server storage space equipped with multi-level network security defense architecture. The server system regularly carries out automatic security vulnerability scanning, firewall rule updating and data backup encryption storage work to resist external network hacking intrusion, data theft attacks and malicious network access behaviors. User privacy data storage adopts classified permission access management mode, different internal functional departments only obtain the minimum data access authority required to complete their respective job responsibilities, and cross-departmental unauthorized data access behaviors are strictly restricted by the system background authority mechanism. The platform sets regular automatic data cleaning mechanisms for invalid historical data. For long-term inactive user account information and expired invalid order archive data, standardized encrypted data destruction operations will be carried out in accordance with internal data management cycles to reduce the risk of privacy data residual leakage.

User Rights for Personal Data Management

Every platform user holds complete autonomous management rights over their own stored personal data content. Users can apply to check their own historical order data, saved receiving address information and personal account reserved data content through official service channels at any reasonable time. When users need to modify wrong receiving address information, update contact information or delete redundant personal data content stored in the platform background, they can complete corresponding data modification and deletion operations through page account setting modules or apply to customer service teams for auxiliary data processing support. Users have the right to put forward objections to the platform’s irregular data collection behaviors and request the platform to stop abnormal data collection behaviors in a timely manner. When users choose to permanently abandon the use of platform account functions, users can submit account cancellation applications, and the platform will synchronously clear all effective personal privacy data corresponding to the cancelled account after completing account cancellation verification work.