Terms of Purchase

All shopping behaviors including browsing commodity pages, adding goods to shopping carts, submitting formal order settlement payments and completing order transaction confirmation by users on the website shall be regarded as the user fully reads, understands and voluntarily accepts all constraint clauses specified in the unified purchase terms formulated by the platform. The establishment of each commodity purchase transaction contract between the user and the platform takes the moment when the user completes the payment settlement of the corresponding order amount as the formal effective time node of the transaction agreement. Users who disagree with part or all contents of the purchase terms shall immediately stop all commodity purchase and payment operation behaviors on the website, and shall not carry out any formal order transaction activities under the premise of disapproving the constraint provisions of these terms. All formal effective commodity purchase transactions shall be bound by the rights and obligation provisions agreed in this purchase term document during the whole transaction performance process from order payment to goods delivery receipt and possible subsequent after-sales business processing.

All commodity display prices presented on each commodity detail page are the final actual settlement prices denominated in United States Dollars after applying the platform’s full-category unified discount policy, and there will be no additional hidden commodity premium charges, platform service fees and order handling fees added during the order checkout payment process. The payment amount that users actually need to pay in the checkout interface is completely consistent with the cumulative settlement amount calculated by the system according to the selected commodity quantity and marked unit price, and the platform does not carry out arbitrary floating adjustment of commodity transaction prices for confirmed pending payment orders. Users can only complete order fund payment through legal and effective payment channels supported and embedded by the website system. Once the order payment transaction is successfully confirmed by the payment institution, the order payment fund cannot be revoked unilaterally by the user for non-platform objective abnormal transaction reasons, and the platform will perform corresponding goods delivery obligations according to the valid paid order information.

After the user completes payment successfully, the system automatically generates an exclusive independent order number for the transaction behavior, and the order data is synchronously stored in the platform background order management system as the core voucher for subsequent logistics delivery arrangement and after-sales service handling of the transaction. Users can apply for appropriate modification of non-core order information such as receiving address details and contact information before the platform completes the order goods shipment processing within one to three working days. Once the goods have been handed over to logistics carriers for outbound transportation officially, the platform cannot perform address modification and order content adjustment operations on dispatched orders due to the irreversibility of cross-border logistics distribution links. Users need to check the accuracy of receiving information and purchased commodity models and quantity data carefully before submitting order payment to avoid unnecessary after-sales processing costs caused by wrong order information settings.

Users shall keep their own receiving communication channels unobstructed within the six-to-twelve-day standard delivery cycle after the order is shipped, and cooperate with local courier service providers to complete parcel signing and receiving work normally when the logistics parcel arrives at the designated receiving address. After users receive the shipped parcel, they shall conduct timely unpacking inspection work on the appearance integrity and basic functional status of the purchased gaming products within a reasonable time after receipt. If users find obvious packaging damage, product appearance damage and product functional failure problems caused by logistics transportation extrusion and collision during unpacking inspection, users need to retain corresponding real photos and video evidence of damaged goods and put forward relevant after-sales processing applications to the platform in accordance with the return and refund policy within the sixty-day effective return window. Users sign for receipt of parcels normally shall be deemed to confirm that the outer packaging and physical goods of the order are in intact delivery status when the parcel arrives at the receiving address.

Under the premise that the platform fulfills normal order processing, packaging delivery and global shipping obligations in accordance with unified service standards, users cannot unilaterally require forced cancellation of paid orders for personal subjective purchase intention changes after the goods have entered the logistics transportation link. If the platform fails to complete goods delivery obligations normally due to platform-side warehouse management errors, commodity delivery errors and platform management faults, the platform will assume corresponding after-sales disposal responsibilities in accordance with refund policy clauses. For delivery delays, package damage and goods loss problems caused by objective uncontrollable factors such as cross-border customs inspection dynamics, international logistics route failures and local courier service abnormalities, the platform will actively assist users in coordinating logistics problem handling work but does not bear corresponding compensation liabilities for objective external logistics abnormal events. All disputes arising from commodity purchase transactions shall be resolved preferentially through friendly negotiation and coordination between the two parties with reference to the constraint content of this purchase term document.